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              Books by David Gray

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              Te Kete Kawanatanga: A Resource for Governing High-Performing Maori Organisations
                

              Te Kete Kawanatanga: A Resource for Governing High-Performing Maori Organisations (Paperback, 2nd Enlarged edition)

              By Gray, David

              • RRP: $107.99
              • $107.99
              • Available

              Te Kete Kawanatanga is a complete toolkit for governing Maori organisations. Aimed at people appointed to the boards and committees of all kinds of organisations, it sets out the process by which they can step up for their iwi, hapu and whanau, using examples drawn from real life....
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              ISBN 9780473513092
              Published NZ 15 May 2020
              Publisher Misc - South Pacific Books
              Interest Age General Audience
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
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              Chamberlain's Symptoms and Signs in Clinical Medicine, An Introduction to Medical Diagnosis

              Chamberlain's Symptoms and Signs in Clinical Medicine, An Introduction to Medical Diagnosis (Paperback, 13th New edition)

              By Houghton, Andrew R.; Gray, David

              • RRP: $91.99
              • $91.99
              • In Stock At Publisher

              The 13th edition of a classic text, providing a detailed and generously-illustrated account of the symptoms and signs of diseases affecting all the body symptoms.

              ISBN 9780340974254
              Released NZ 28 May 2010
              Publisher Taylor & Francis Ltd
              Interest Age 19+ years
              Availability
              In stock at publisher; ships 6-12 working days
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              Making Sense of the ECG: Cases for Self Assessment

              Making Sense of the ECG: Cases for Self Assessment (Trade Paperback / Paperback, 2nd New edition)

              By Houghton, Andrew R.; Gray, David

              • RRP: $58.99
              • $58.99
              • In Stock At Publisher

              Complemented by: Making sense of the ECG: a hands-on guide / Andrew Houghton, David Gray. Fourth editon. 2014.

              ISBN 9781444181845
              Released NZ 4 Jun 2014
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
              Series Making Sense of
              Availability
              In stock at publisher; ships 6-12 working days
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              Merc By the Sea: the Story of Sir Peter Blake Marine Education and Recreation Centre at Long Bay, Auckland, New Zealand
                

              Merc By the Sea: the Story of Sir Peter Blake Marine Education and Recreation Centre at Long Bay, Auckland, New Zealand

              By Gray, David; Garrett, Ross

              • RRP: $30.99
              • $30.99
              • Available

              In this unique marine school of adventure and learning beside Long Bay Beach, our children now have the opportunity as New Zealanders to appreciate the Sea Around Us

              ISBN 9780473451707
              Published NZ 1 Aug 2018
              Publisher NZ / SP Author Self Published
              Interest Age General Audience
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
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              Social Marketing: Good Intentions
               

              Social Marketing: Good Intentions (Paperback)

              By Webster, Cynthia M.; Carter, Leanne M.; D'Alesandro, Steve; Gray, David

              • RRP: $328.50
              • $328.50
              • Not Available Locally

              The book is organized into six sections: the history of services marketing, service design, the human aspect of services, the technology aspect of services, managing services globally, sustainable services, and the future of services marketing. AUtrhor from QUT

              ISBN 9780734611321
              Published NZ 30 Jun 2013
              Publisher Tilde Publishing
              Interest Age 19+ years
              Availability
              Internationally sourced on backorder; allow 4-8 weeks
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              Services Marketing
               

              Services Marketing (Paperback, 2nd Revised edition)

              By Chitty, William; D'Alessandro, Steven; Gray, David; Hughes, Andrew

              • RRP: $137.99
              • $137.99
              • In Stock At Publisher

              Services Marketing, second edition, helps readers develop a practical understanding of services marketing through a problem-based, hands-on learning approach. It includes industry examples that highlight services marketing in action, and contemporary case studies that encourage r...eflection and the application of theory to real-life situations. With a focus on current theory and practice, this text explores marketing opportunities that arise from service-based economies and shows readers the need for services marketing in creating customer value.NEW TO THIS EDITIONFocused on the application of theory to practice, with an emphasis on the impact of electronic devices on services marketing in a post-GFC worldNew and updated chapters on: Developing Service Products (Ch.5)The Service Delivery Process and Self-service Technology (Ch.6)Complaint Handling and Service Recovery (Ch.12)Updated to include relevant case studies and examples, including: Emerging customer segmentation in bankingAustralian tourism and its economic impactCentrelink debt recovery program (Robo Debts)Cyber security in the digital economyInnovation in education services (Coursera)Digital service in smart-home systems (Google Home).KEY FEATURESIntroductory vignettes introduce key concepts and learning objectives provide a roadmap for learning'Services in Action' boxes provide industry examples and insights reinforce the concepts covered in each chapter, and equip readers with the skills and knowledge they need to deal with the realities of the professionRevision questions draw out the key concepts from each chapter, allowing readers to test and consolidate their understanding of key topicsCase studies with domestic and global examples help apply theories to real-life business situations, and provide focused learning with questions prompting readers to probe deeper into the implications for services marketingFurther reading lists and weblinks provide additional sources for study.
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              ISBN 9780190303167
              Published NZ 5 Jun 2019
              Publisher Oxford University Press (S2)
              Interest Age 19+ years
              Availability
              In stock at publisher; ships 6-12 working days
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              Poetical Works: A New and Enlarged Edition
                

              Poetical Works: A New and Enlarged Edition (Trade Paperback / Paperback)

              By Gray, David

              • RRP: $83.99
              • $65.00
              • Save $18.99
              • In Stock US

              Poetical Works - A New and Enlarged Edition is an unchanged, high-quality reprint of the original edition of 1874. Hansebooks is editor of the literature on different topic areas such as research and science, travel and expeditions, cooking and nutrition, medicine, and other genr...es. As a publisher we focus on the preservation of historical literature. Many works of historical writers and scientists are available today as antiques only. Hansebooks newly publishes these books and contributes to the preservation of literature which has become rare and historical knowledge for the future.
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              ISBN 9783337777760
              Released NZ 6 May 2019
              Publisher Hansebooks
              Interest Age General Audience
              Availability
              Internationally sourced; ships 6-12 working days
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              Smith: A Novel Based on the Play by W. Somerset Maugham
                

              Smith: A Novel Based on the Play by W. Somerset Maugham (Trade Paperback / Paperback)

              By Maugham, William Somerset; Gray, David

              • RRP: $61.99
              • $46.40
              • Save $15.59
              • In Stock US

              This work has been selected by scholars as being culturally important and is part of the knowledge base of civilization as we know it. This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and ...distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. To ensure a quality reading experience, this work has been proofread and republished using a format that seamlessly blends the original graphical elements with text in an easy-to-read typeface. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
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              ISBN 9780342234561
              Released NZ 10 Oct 2018
              Publisher Franklin Classics
              Interest Age Children
              Availability
              Internationally sourced; ships 6-12 working days
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              The Fourth Amendment in an Age of Surveillance

              The Fourth Amendment in an Age of Surveillance (Hardback)

              By Gray, David

              • RRP: $189.99
              • $189.99
              • To Order

              This book is an originalist rereading of the Fourth Amendment that reveals when and how contemporary surveillance technologies should be subject to constitutional regulation.

              ISBN 9781107133235
              Released NZ 24 Apr 2017
              Publisher Cambridge University Press
              Interest Age General Audience
              Availability
              Indent title (internationally sourced), usually ships 4-6 weeks
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              Tsong Khapa's Illumination of the Hidden Meaning and the Cult of the Yognis, a Study and Annotated Translation of Chapters 1-24 of Kun Sel

              Tsong Khapa's Illumination of the Hidden Meaning and the Cult of the Yognis, a Study and Annotated Translation of Chapters 1-24 of Kun Sel (Hardback, annotated edition)

              Text by Gray, David

              • RRP: $147.00
              • $147.00
              • Temporarily out of stock

              A massive commentary on the Cakrasamvara tantra, this is the first English translation of a work that marks a milestone in the Tibetan assimilation of the Indian Buddhist tantras.

              ISBN 9781935011095
              Released NZ 15 Jul 2010
              Publisher American Institute of Buddhist
              Interest Age General Audience
              Language (English)
              Availability
              Title is temporarily out of stock
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