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              Books by Jean Andrews

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              PC Troubleshooting Pocket Guide

              PC Troubleshooting Pocket Guide (Trade Paperback / Paperback, 6th ed.)

              By Andrews, Jean

              • RRP: $64.99
              • $64.99
              • Available

              This book is a handy reference for on the job and in the lab. This compact volume provides essential diagnostic and troubleshooting information in a portable size, 4 by 7 inches. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and sp...eed. This is an essential tool for anyone who needs to find PC information quickly and efficiently.
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              ISBN 9781435487345
              Released NZ 4 Jun 2010
              Publisher Cengage Learning, Inc
              Interest Age General Audience
              Series Jean Andrews
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
              View details for this title
              A+ Practical Applications Coursenotes, Exam #220-702 for Andrews A+ Guide to Managing & Maintaining Your PC

              A+ Practical Applications Coursenotes, Exam #220-702 for Andrews A+ Guide to Managing & Maintaining Your PC (Trade Paperback / Paperback, 2nd ed.)

              By Andrews, Jean

              • RRP: $14.99
              • $14.99
              • Available

              CourseNotes is a laminated six-panel quick reference card that reinforces the most important topics needed to know to prepare for CompTIA's A+ Practical Applications 220-702 exam in a visual and user-friendly format. CourseNotes will serve as a great reference tool throughout the... course as well as after the learner completes the course.
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              ISBN 9781435487246
              Released NZ 15 Dec 2009
              Publisher Cengage Learning, Inc
              Interest Age General Audience
              Series Networking/Information Security/PC Repair Coursenotes Availa
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
              View details for this title
              CompTIA A+ Core 2 Exam: Guide to Operating Systems and Security, Loose-leaf Version

              CompTIA A+ Core 2 Exam: Guide to Operating Systems and Security, Loose-leaf Version (Loose-leaf / Other, 10th Revised edition)

              By Andrews, Jean; Dark, Joy; West, Jill

              • RRP: $117.99
              • $117.99
              • Available

              Master the details of IT technical support as best-selling authors Andrews, West and Dark explain how to work effectively with users as well as how to install, maintain and troubleshoot computer software in this leading COMPTIA A+ CORE 2 EXAM: GUIDE TO OPERATING SYSTEMS AND SECUR...ITY, 10E. This step-by-step, highly visual approach uses CompTIA A+ Exam objectives as a framework to prepare you for the 220-1002 certification exam. Each chapter covers core and advanced topics while emphasizing practical applications of the most current technology, techniques and industry standards in IT today. You learn by doing with this edition's expanded coverage of the latest security, Active Directory, operational procedures, basics of scripting, mobile operating systems, virtualization, remote support and Windows 10. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test prep and interactive activities to prepare you for a role as a professional IT support technician.
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              ISBN 9780357108574
              Released NZ 1 Apr 2019
              Publisher Cengage Learning, Inc
              Interest Age General Audience
              Series Mindtap Course List
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
              View details for this title
              CompTIA A+ Core 1 Exam: Guide to Computing Infrastructure, Loose-leaf Version

              CompTIA A+ Core 1 Exam: Guide to Computing Infrastructure, Loose-leaf Version (Loose-leaf / Other, 10th Revised edition)

              By Andrews, Jean; Dark, Joy; West, Jill

              • RRP: $117.99
              • $117.99
              • Available

              Master the details of IT technical support as best-selling authors Andrews, West and Dark explain how to work effectively with users as well as how to install, maintain and troubleshoot computer hardware and networks in the leading COMPTIA A+ CORE 1 EXAM: GUIDE TO COMPUTING INFRA...STRUCTURE, 10E. This step-by-step, highly visual approach uses CompTIA A+ Exam objectives as a framework to prepare you for the 220-1001 certification exam. Each chapter covers core and advanced topics while emphasizing practical applications of the most current technology, techniques and industry standards in IT today. You learn by doing with this edition's expanded coverage of the latest hardware, security, mobile device support, cloud computing and virtualization. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test prep and interactive activities to prepare you for a role as a professional IT support technician
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              ISBN 9780357108444
              Released NZ 1 Apr 2019
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Series Mindtap Course List
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
              View details for this title
              A+ Guide to Managing and Maintaining Your PC, Comprehensive
               

              A+ Guide to Managing and Maintaining Your PC, Comprehensive (Mixed media product / Mixed Media, 6th edition, Contains 1 Hardback and 1 CD-ROM)

              By Andrews, Jean

              • RRP: $134.99
              • $134.99
              • Available

              Written by best-selling author and instructor Jean Andrews, this edition maps fully to CompTIA's new 2006 A+ Exam objectives. This full-color guide is designed to be the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting com...puter hardware and software. Video clips are available on the accompanying CD so readers can watch the author bring concepts and technical topics to life via live demonstrations.
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              ISBN 9780619217587
              Released NZ 1 Nov 2017
              Publisher Cengage Learning, Inc
              Interest Age General Audience
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
              View details for this title
              Network+ Guide to Networks
               

              Network+ Guide to Networks (Trade Paperback / Paperback, 7th edition, Contains 1 Paperback / softback and 1 Digital online)

              By West, Jill; Dean, Tamara; Andrews, Jean

              • RRP: $127.99
              • $127.99
              • In Stock At Publisher

              Master the technical skills and industry know-how to begin an exciting career installing, configuring, and troubleshooting computer networks with the completely updated NETWORK+ GUIDE TO NETWORKS, 7E. You can prepare for success on CompTIA's Network+ N10-006 certification exam wi...th fully mapped coverage of all objectives, including protocols, topologies, hardware, network design, and troubleshooting. This edition addresses today's latest technology with new features that make essential information easily accessible and help you visualize high-level concepts. New OSI layer icons visually link concepts and the OSI model. New and updated On the Job stories, Applying Concepts activities, Hands-On and Case Projects let you explore concepts in more depth. The NETWORK+ GUIDE TO NETWORKS, 7E's emphasis on real-world problem solving provides the tools you need to succeed in any computing environment.
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              ISBN 9781305090941
              Replacement this title has been replaced by: 9781337569330
              Released NZ 28 Apr 2015
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Availability
              In stock at publisher; delivery usually 15-20 working days due to covid19 delays
              View details for this title
              A+ Guide to Software

              A+ Guide to Software (Hardback, 6th ed.)

              By Andrews, Jean; Andrews, Kay

              • RRP: $160.99
              • $160.99
              • In Stock At Publisher

              This step-by-step, highly visual text provides you with a comprehensive introduction to managing and maintaining computer software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO SOFTWARE closely integrates the Computing Technology Industry Association (Com...pTIA) A+ Exam objectives to prepare you for the software portions of the 220-801 and 220-802 certification exams. The new Sixth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning--including innovative tools, interactive exercises and activities, and online study guides--this proven book offers an ideal way to prepare you for success as a professional PC repair technician.
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              ISBN 9781133135135
              Released NZ 13 Aug 2012
              Publisher Cengage Learning, Inc
              Interest Age General Audience
              Availability
              In stock at publisher; delivery usually 15-20 working days due to covid19 delays
              View details for this title
              i-Net+ Guide to the Internet
               

              i-Net+ Guide to the Internet (Mixed media product / Mixed Media, 3rd edition, Contains 1 Paperback / softback and 1 CD-ROM)

              By Beck, Wally; Andrews, Jean

              • RRP: $192.99
              • $192.99
              • Available

              This text surveys the various different technologies that form and make the internet work. It will prepare the reader to understand current technologies and make intelligent business decisions concerning the internet.

              ISBN 9780619216146
              Released NZ 16 Nov 2004
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
              View details for this title
              CompTIA A+ Core 1 Exam: Guide to Computing Infrastructure

              CompTIA A+ Core 1 Exam: Guide to Computing Infrastructure (Hardback, 10th edition)

              By West, Jill; Andrews, Jean; Dark, Joy

              • RRP: $149.99
              • $149.99
              • In Stock At Publisher

              Master the details of IT technical support as best-selling authors Andrews, West and Dark explain how to work effectively with users as well as how to install, maintain and troubleshoot computer hardware and networks in the leading COMPTIA A+ CORE 1 EXAM: GUIDE TO COMPUTING INFRA...STRUCTURE, 10E. This step-by-step, highly visual approach uses CompTIA A+ Exam objectives as a framework to prepare you for the 220-1001 certification exam. Each chapter covers core and advanced topics while emphasizing practical applications of the most current technology, techniques and industry standards in IT today. You learn by doing with this edition's expanded coverage of the latest hardware, security, mobile device support, cloud computing and virtualization. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test prep and interactive activities to prepare you for a role as a professional IT support technician
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              ISBN 9780357108376
              Released NZ 1 Apr 2019
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Series Mindtap Course List
              Availability
              181 In stock at publisher; delivery usually 15-20 working days due to covid19 delays
              View details for this title
              CompTIA A+ Guide to IT Technical Support

              CompTIA A+ Guide to IT Technical Support (Hardback, 10th edition)

              By West, Jill; Andrews, Jean; Dark, Joy

              • RRP: $137.99
              • $137.99
              • Temporarily out of stock

              Master the details of IT technical support as Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, b...est-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices and Windows 10. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test preparation and interactive activities to prepare you for a role as an IT support technician or administrator.
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              ISBN 9780357108291
              Released NZ 1 Mar 2019
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Series Mindtap Course List
              Availability
              Title is temporarily out of stock
              View details for this title
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