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              Books by Jean Andrews

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              CompTIA A+ Guide to IT Technical Support

              CompTIA A+ Guide to IT Technical Support (Hardback, 10th edition)

              By Andrews, Jean; West, Jill; Dark, Joy

              • RRP: $137.99
              • $137.99
              • In Stock At Publisher

              Master the details of IT technical support as Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, b...est-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices and Windows 10. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test preparation and interactive activities to prepare you for a role as an IT support technician or administrator.
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              ISBN 9780357108291
              Released NZ 1 Mar 2019
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Series Mindtap Course List
              Availability
              65 In stock at publisher; delivery usually 15-20 working days due to covid19 delays
              View details for this title
              Understanding and Troubleshooting Your PC

              Understanding and Troubleshooting Your PC (Paperback)

              By Cashman, Thomas J.; Andrews, Jean; Jedlicka, Lisa

              • RRP: $164.99
              • $164.99
              • Available

              Understanding and Troubleshooting Your PC from the Shelly Cashman Series(r) is designed to provide a basic understanding of how personal computers work. Created for the classroom, this text covers the basics of PC repair with an emphasis on troubleshooting and maintenance.

              ISBN 9780619202231
              Released NZ 11 Jun 2004
              Publisher Cengage Learning, Inc
              Interest Age General Audience
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
              View details for this title
              Lab Manual for Andrews' A+ Guide to IT Technical Support, 9th Edition

              Lab Manual for Andrews' A+ Guide to IT Technical Support, 9th Edition (Trade Paperback / Paperback, 9th Revised edition)

              By Andrews, Jean

              • RRP: $119.99
              • $119.99
              • In Stock At Publisher

              Lab Manual for Andrews' A+ Guide to IT Technical Support, 9th Edition INSTRUCTOR DESCRIPTION: The Laboratory Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review question...s are commonly found in a Lab Manual.
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              ISBN 9781305266544
              Released NZ 6 Jan 2016
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Availability
              In stock at publisher; delivery usually 15-20 working days due to covid19 delays
              View details for this title
              Network+ Guide to Networks
               

              Network+ Guide to Networks (Trade Paperback / Paperback, 7th edition, Contains 1 Paperback / softback and 1 Digital online)

              By West, Jill; Dean, Tamara; Andrews, Jean

              • RRP: $127.99
              • $127.99
              • In Stock At Publisher

              Master the technical skills and industry know-how to begin an exciting career installing, configuring, and troubleshooting computer networks with the completely updated NETWORK+ GUIDE TO NETWORKS, 7E. You can prepare for success on CompTIA's Network+ N10-006 certification exam wi...th fully mapped coverage of all objectives, including protocols, topologies, hardware, network design, and troubleshooting. This edition addresses today's latest technology with new features that make essential information easily accessible and help you visualize high-level concepts. New OSI layer icons visually link concepts and the OSI model. New and updated On the Job stories, Applying Concepts activities, Hands-On and Case Projects let you explore concepts in more depth. The NETWORK+ GUIDE TO NETWORKS, 7E's emphasis on real-world problem solving provides the tools you need to succeed in any computing environment.
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              ISBN 9781305090941
              Replacement this title has been replaced by: 9781337569330
              Released NZ 28 Apr 2015
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Availability
              In stock at publisher; delivery usually 15-20 working days due to covid19 delays
              View details for this title
              CompTIA A+ Core 1 Exam: Guide to Computing Infrastructure

              CompTIA A+ Core 1 Exam: Guide to Computing Infrastructure (Hardback, 10th edition)

              By West, Jill; Andrews, Jean; Dark, Joy

              • RRP: $149.99
              • $149.99
              • In Stock At Publisher

              Master the details of IT technical support as best-selling authors Andrews, West and Dark explain how to work effectively with users as well as how to install, maintain and troubleshoot computer hardware and networks in the leading COMPTIA A+ CORE 1 EXAM: GUIDE TO COMPUTING INFRA...STRUCTURE, 10E. This step-by-step, highly visual approach uses CompTIA A+ Exam objectives as a framework to prepare you for the 220-1001 certification exam. Each chapter covers core and advanced topics while emphasizing practical applications of the most current technology, techniques and industry standards in IT today. You learn by doing with this edition's expanded coverage of the latest hardware, security, mobile device support, cloud computing and virtualization. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test prep and interactive activities to prepare you for a role as a professional IT support technician
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              ISBN 9780357108376
              Released NZ 1 Apr 2019
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Series Mindtap Course List
              Availability
              181 In stock at publisher; delivery usually 15-20 working days due to covid19 delays
              View details for this title
              A+ Guide to Managing & Maintaining Your PC (with 2 terms (12 months) Printed Access Card)
               

              A+ Guide to Managing & Maintaining Your PC (with 2 terms (12 months) Printed Access Card) (Mixed media product / Mixed Media, 8th edition, Contains 1 Hardback and 1 Digital online)

              By Andrews, Jean

              • RRP: $160.99
              • $160.99
              • Available

              This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIAA+ Exam obj...ectives to prepare you for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning--including innovative tools, interactive exercises and activities, and online study guides--this proven text offers an ideal way to prepare you for success as a professional PC repair technician.
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              ISBN 9781133135081
              Replacement this title has been replaced by: 9781305266438
              Released NZ 1 Jan 2013
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
              View details for this title
              A+ Guide to Software, International Edition
               

              A+ Guide to Software, International Edition (Mixed media product / Mixed Media, 6th edition, Contains 1 Paperback / softback and 1 Digital online)

              By Andrews, Jean

              • RRP: $194.99
              • $194.99
              • Available

              Provides students with a comprehensive introduction to managing and maintaining computer software. This book integrates the Computing Technology Industry Association (CompTIA) A+ Exam objectives to prepare students for the software portions of the 220-801 and 220-802 certificatio...n exams.
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              ISBN 9781133135388
              Released NZ 24 Aug 2012
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
              View details for this title
              Network+ Guide to Networks

              Network+ Guide to Networks (Trade Paperback / Paperback, 8th edition)

              By West, Jill; Andrews, Jean; Dean, Tamara

              • RRP: $144.99
              • $144.99
              • In Stock At Publisher

              Earlier editions are published as: Network+ guide to networks / Tamara Dean.

              ISBN 9781337569330
              Replacement this title has been replaced by: 9780357508138
              Released NZ 1 Mar 2018
              Publisher Cengage Learning, Inc
              Interest Age 19+ years
              Availability
              350 In stock at publisher; delivery usually 15-20 working days due to covid19 delays
              View details for this title
              Lab Manual for Andrews' A+ Guide to Managing & Maintaining Your Pc, 8th
               

              Lab Manual for Andrews' A+ Guide to Managing & Maintaining Your Pc, 8th (Trade Paperback / Paperback, 8th ed.)

              By Andrews, Jean

              The LabManual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

              ISBN 9781133135104
              Released NZ 1 Jan 2013
              Publisher Cengage Learning, Inc
              Interest Age General Audience
              Availability
              Internationally sourced on backorder; allow 4-8 weeks
              View details for this title
              Lab Manual for Andrews' A+ Guide to Hardware, 6th
               

              Lab Manual for Andrews' A+ Guide to Hardware, 6th (Trade Paperback / Paperback, 6th ed.)

              By Andrews, Jean

              The Lab Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

              ISBN 9781133135142
              Released NZ 1 Jan 2013
              Publisher Cengage Learning, Inc
              Interest Age General Audience
              Availability
              Internationally sourced on backorder; allow 4-8 weeks
              View details for this title
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