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              Books published by Palgrave Macmillan

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              Irish Voices from the Spanish Inquisition: Migrants, Converts and Brokers in Early Modern Iberia
                

              Irish Voices from the Spanish Inquisition: Migrants, Converts and Brokers in Early Modern Iberia (Trade Paperback / Paperback, 1st ed. 2016)

              By O'Connor, Thomas

              • RRP: $246.99
              • $149.53
              • Save $97.46
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              This book explores the activities of early modern Irish migrants in Spain, particularly their rather surprising association with the Spanish Inquisition.

              ISBN 9781349690947
              Released NZ 28 Feb 2019
              Publisher Palgrave Macmillan
              Interest Age 19+ years
              Availability
              Internationally sourced; ships 6-14 working days
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              Caring for Souls in a Neoliberal Age
                

              Caring for Souls in a Neoliberal Age (Trade Paperback / Paperback, 1st ed. 2016)

              By Rogers-Vaughn, Bruce

              • RRP: $98.99
              • $59.80
              • Save $39.19
              • In Stock US

              This volume offers a detailed analysis of how the current phase of capitalism is eating away at social, interpersonal, and psychological health. Drawing upon an interdisciplinary body of research, Bruce Rogers-Vaughn describes an emerging form of human distress-what he calls `thi...rd order suffering'-that is rapidly becoming normative.
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              ISBN 9781349716333
              Released NZ 27 Feb 2019
              Publisher Palgrave Macmillan
              Interest Age General Audience
              Series New Approaches to Religion and Power
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              Internationally sourced; ships 6-14 working days
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              Following the Levellers, Volume Two: English Political and Religious Radicals from the Commonwealth to the Glorious Revolution, 1649-1688
                

              Following the Levellers, Volume Two: English Political and Religious Radicals from the Commonwealth to the Glorious Revolution, 1649-1688 (Trade Paperback / Paperback, Softcover reprint of the original 1st ed. 2018)

              By De Krey, Gary S.

              • RRP: $361.99
              • $219.32
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              The Levellers sought to restructure the state in 1647-9 around popular consent and liberty for conscience, especially in their Agreement of the People. Following the Levellers, Volume Two examines the later political efforts of Leveller spokesmen like John Lilburne, John Wildman,... and Richard Overton, and their followers.
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              ISBN 9781349957965
              Released NZ 1 Mar 2019
              Publisher Palgrave Macmillan
              Interest Age General Audience
              Availability
              Internationally sourced; ships 6-14 working days
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              Area Studies at the Crossroads: Knowledge Production after the Mobility Turn
                

              Area Studies at the Crossroads: Knowledge Production after the Mobility Turn (Trade Paperback / Paperback, Softcover reprint of the original 1st ed. 2017)

              Edited by Mielke, Katja; Hornidge, Anna-Katharina

              • RRP: $394.99
              • $239.26
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              In this pioneering volume, leading scholars from a diversity of backgrounds in the humanities, social sciences, and different area studies argue for a more differentiated and self-reflected role of area-based science in global knowledge production.

              ISBN 9781349958900
              Released NZ 16 Mar 2019
              Publisher Palgrave Macmillan
              Interest Age General Audience
              Availability
              Internationally sourced; ships 6-14 working days
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              Royal Wills in Britain from 1509 to 2008
                

              Royal Wills in Britain from 1509 to 2008 (Trade Paperback / Paperback, Softcover reprint of the original 1st ed. 2017)

              By Nash, Michael L.

              • RRP: $124.99
              • $75.75
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              This is the first book on Royal Wills since 1780 and aims to take over where the previous ones (in 1775 and 1780) left off. and the wills from Prince Albert to the present day (with a few exceptions) which sought to exclude the public from seeing their contents, in devices known ...as `closing' and `sealing up' the wills.
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              ISBN 9781349958825
              Released NZ 6 Mar 2019
              Publisher Palgrave Macmillan
              Interest Age General Audience
              Availability
              Internationally sourced; usually ships 2-3 weeks
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              Crony Capitalism in India: Establishing Robust Counteractive Institutional Frameworks
                

              Crony Capitalism in India: Establishing Robust Counteractive Institutional Frameworks (Trade Paperback / Paperback, Softcover reprint of the original 1st ed. 2016)

              Edited by Khatri, Naresh; Ojha, Abhoy

              • RRP: $493.50
              • $299.08
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              Crony Capitalism in India provides a comprehensive and scholarly examination of the important topic of crony capitalism, filling an important gap in the market.

              ISBN 9781349954346
              Released NZ 13 Mar 2019
              Publisher Palgrave Macmillan
              Interest Age General Audience
              Series Palgrave Studies in Indian Management
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              Chinese American Literature without Borders: Gender, Genre, and Form
                

              Chinese American Literature without Borders: Gender, Genre, and Form (Trade Paperback / Paperback, 1st ed. 2016)

              By Cheung, King-Kok

              • RRP: $115.50
              • $69.77
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              This book bridges comparative literature and American studies by using an intercultural and bilingual approach to Chinese American literature. King-Kok Cheung launches a new transnational exchange by examining both Chinese and Chinese American writers.

              ISBN 9781349687015
              Released NZ 5 Mar 2019
              Publisher Palgrave Macmillan
              Interest Age General Audience
              Availability
              Internationally sourced; ships 6-14 working days
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              Stasis in the Medieval West?: Questioning Change and Continuity
                

              Stasis in the Medieval West?: Questioning Change and Continuity (Trade Paperback / Paperback, Softcover reprint of the original 1st ed. 2017)

              Edited by Bintley, Michael D. j.; Locker, Martin; Symons, Victoria; Wellesley, Mary

              • RRP: $328.99
              • $199.38
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              This volume questions the extent to which Medieval studies has emphasized the period as one of change and development through reexamining aspects of the medieval world that remained static.

              ISBN 9781349957101
              Released NZ 14 Mar 2019
              Publisher Palgrave Macmillan
              Interest Age General Audience
              Series The New Middle Ages
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              Internationally sourced; usually ships 2-3 weeks
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              Customer Experience Management Rebooted: Are you an Experience brand or an Efficiency brand?
                

              Customer Experience Management Rebooted: Are you an Experience brand or an Efficiency brand? (Trade Paperback / Paperback, Softcover reprint of the original 1st ed. 2017)

              By Walden, Steven

              • RRP: $146.99
              • $99.68
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              Walden shows why most customer experience management fails to improve the customer's real experience and how to concentrate on the subjective emotional perceptions that drive the customer's actual experience rather than the quantitative service efficiency metrics gathered by most... CX tools. Customer experience management is not about managing every objective experience your customers have with you. It's about understanding, measuring and creating experiences that customers value. So while service and efficiency are wonderful things, they represent business as usual ; the ticket to the game, the platform from which experiences are created not the experience itself! The message of this book is that businesses are at risk! Their uber focus on efficiency is leading them to miss the chance to connect more closely with their customer base and deliver on the creative potential of their brand. They ignore the fact that technology is an enabler of the experience it is not the experience. Customers are not data - they are people: living, breathing, contradictory, infuriating bundles of cognitive and emotionally-driven responses to stimuli. Experience deals with how customers think, feel and behave - the things that motivate them to act which go beyond frequently forgettable efficiency. This means differentiating by providing new and better experiences based on a deeper understanding of what motivates customers to buy. To do that we must leave the objective, quantitative, world of quality management and enter the subjective, qualitative, world of customer's psychology. Walden reboots our understanding of customer experience, showing us what it means, how to measure it, what we need to do to manage it and how we can gain financially from it. Understand, measure, create and do - but first of all, understand.
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              ISBN 9781349956722
              Released NZ 24 Mar 2019
              Publisher Palgrave Macmillan
              Interest Age General Audience
              Availability
              Internationally sourced; usually ships 2-3 weeks
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              Mexico and the Post-2015 Development Agenda: Contributions and Challenges
                

              Mexico and the Post-2015 Development Agenda: Contributions and Challenges (Trade Paperback / Paperback, Softcover reprint of the original 1st ed. 2017)

              Edited by Villanueva Ulfgard, Rebecka

              • RRP: $394.99
              • $239.26
              • Save $155.73
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              This interdisciplinary edited collection presents original analysis on Mexico's transition from the Millennium to the Sustainable Development Goals, departing from three main perspectives.

              ISBN 9781349955022
              Released NZ 19 Mar 2019
              Publisher Palgrave Macmillan
              Interest Age General Audience
              Series Governance, Development, and Social Inclusion in Latin America
              Availability
              Internationally sourced; usually ships 2-3 weeks
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