Books in the International Series in Operations Research & Management Science series
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This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.
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Edited by Zhu, Joe
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Data Envelopment Analysis
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This book provides a broad coverage of the recent advances in robustness analysis in decision aiding, optimization, and analytics. The board perspective of the volume is a unique feature that offers a comprehensive illustration of the challenges that robustness raises in differen...t operations research and management science (OR/MS) contexts and the methodologies proposed from multiple perspectives. Aside from main topics of decision aiding, optimization and analytics, this volume also features a section on applications of robust techniques in engineering and management. This section illustrates the robustness issues raised in real-world problems and their resolution within advances in OR/MS methodologies.
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This handbook focuses on Data Envelopment Analysis (DEA) applications in operations analytics which are fundamental tools and techniques for improving operation functions and attaining long-term competitiveness.
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By using a Multiple Criteria Decision Making (MCDM) approach, this book avoids the limits and oversimplifications that can come with optimization models with one criterion. It addresses how to solve decision problems in sequences of intelligence, modelling, choice and review phas...es, often iterated, to identify the preferred decision variant.
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This book begins with a review of basic results in optimal search for a stationary target. Next it develops methods for computing optimal search plans involving multiple targets and multiple searchers with realistic operational constraints on search movement.
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This book explores deterministic and stochastic EOQ-model based problems and applications, presenting technical analyses of single-echelon EOQ model based inventory problems, and applications of the EOQ model for multi-echelon supply chain inventory analysis.
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This book deals with complex problems in the fields of logistics and supply chain management and discusses advanced methods, especially from the field of computational intelligence (CI), for solving them.
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This volume provides a survey of current research problems and results in humanitarian operations research. Additionally, it discusses existing applications of humanitarian operations research, and considers new research efforts that clearly extend existing research and applicati...ons.
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This book presents the underlying theory, model development, and applications of network Data Envelopment Analysis (DEA) in a systematic way. The field of network DEA extends and complements conventional DEA by considering not only inputs and outputs when measuring system efficie...ncy, but also the internal structure of the system being analyzed. By analyzing the efficiency of individual internal components, and more particularly by studying the effects of relationships among components which are modeled and implemented by means of various network structures, the network DEA approach is able to help identify and manage the specific components that contribute inefficiencies into the overall systems. This relatively new approach comprises an important analytical tool based on mathematical programming techniques, with valuable implications to production and operations management. The existing models for measuring the efficiency of systems of specific network structures are also discussed, and the relationships between the system and component efficiencies are explored. This book should be able to inspire new research and new applications based on the current state of the art. Performance evaluation is an important task in management, and is needed to (i) better understand the past accomplishments of an organization and (ii) plan for its future development. However, this task becomes rather challenging when multiple performance metrics are involved. DEA is a powerful tool to cope with such issues. For systems or operations composed of interrelated processes, managers need to know how the performances of the various processes evaluated and how they are aggregated to form the overall performance of the system. This book provides an advanced exposition on performance evaluation of systems with network structures. It explores the network nature of most production and operation systems, and explains why network analyses are necessary.
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