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              Books in the International Series in Operations Research & Management Science series

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              Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality
               

              Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality (Hardback, 2010 ed.)

              By Grigoroudis, Evangelos; Siskos, Yannis

              • RRP: $578.99
              • $578.99
              • In Stock At Supplier

              This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.

              ISBN 9781441916396
              Released NZ 1 Nov 2009
              Publisher Springer Us
              Interest Age General Audience
              Series International Series in Operations Research & Management Science
              Availability
              In stock at supplier; delivery usually 20-30 working days due to covid19 delays
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              Data Envelopment Analysis: A Handbook of Models and Methods
               

              Data Envelopment Analysis: A Handbook of Models and Methods (Hardback)

              Edited by Zhu, Joe

              • RRP: $418.50
              • $418.50
              • In Stock At Supplier

              Data Envelopment Analysis

              ISBN 9781489975522
              Released NZ 14 Apr 2015
              Publisher Springer Us
              Interest Age General Audience
              Series International Series in Operations Research & Management Science
              Availability
              In stock at supplier; delivery usually 20-30 working days due to covid19 delays
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              Robustness Analysis in Decision Aiding, Optimization, and Analytics
               

              Robustness Analysis in Decision Aiding, Optimization, and Analytics (Hardback, 1st ed. 2016)

              Edited by Doumpos, Michael; Zopounidis, Constantin; Grigoroudis, Evangelos

              • RRP: $418.50
              • $418.50
              • In Stock At Supplier

              This book provides a broad coverage of the recent advances in robustness analysis in decision aiding, optimization, and analytics. The board perspective of the volume is a unique feature that offers a comprehensive illustration of the challenges that robustness raises in differen...t operations research and management science (OR/MS) contexts and the methodologies proposed from multiple perspectives. Aside from main topics of decision aiding, optimization and analytics, this volume also features a section on applications of robust techniques in engineering and management. This section illustrates the robustness issues raised in real-world problems and their resolution within advances in OR/MS methodologies.
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              ISBN 9783319331195
              Released NZ 21 Jul 2016
              Publisher Springer International Publish
              Interest Age General Audience
              Series International Series in Operations Research & Management Science
              Availability
              In stock at supplier; delivery usually 20-30 working days due to covid19 delays
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              Handbook of Operations Analytics Using Data Envelopment Analysis
                

              Handbook of Operations Analytics Using Data Envelopment Analysis (Hardback, 1st ed. 2016)

              Edited by Hwang, Shiuh-Nan; Lee, Hsuan-Shih; Zhu, Joe

              • RRP: $657.99
              • $509.97
              • Save $148.02
              • In Stock US

              This handbook focuses on Data Envelopment Analysis (DEA) applications in operations analytics which are fundamental tools and techniques for improving operation functions and attaining long-term competitiveness.

              ISBN 9781489977038
              Publisher Springer-Verlag New York Inc.
              Interest Age General Audience
              Series International Series in Operations Research & Management Science
              Availability
              Internationally sourced; ships 10-15 working days
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              Multiple Criteria Decision Making by Multiobjective Optimization: A Toolbox
               

              Multiple Criteria Decision Making by Multiobjective Optimization: A Toolbox (Hardback, 1st ed. 2016)

              By Kaliszewski, Ignacy; Miroforidis, Janusz; Podkopaev, Dmitry

              • RRP: $137.50
              • $137.50
              • In Stock At Supplier

              By using a Multiple Criteria Decision Making (MCDM) approach, this book avoids the limits and oversimplifications that can come with optimization models with one criterion. It addresses how to solve decision problems in sequences of intelligence, modelling, choice and review phas...es, often iterated, to identify the preferred decision variant.
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              ISBN 9783319327556
              Released NZ 11 Aug 2016
              Publisher Springer International Publish
              Interest Age General Audience
              Series International Series in Operations Research & Management Science
              Availability
              In stock at supplier; delivery usually 20-30 working days due to covid19 delays
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              Optimal Search for Moving Targets
               

              Optimal Search for Moving Targets (Hardback, 1st ed. 2016)

              By Stone, Lawrence D.; Royset, Johannes O.; Washburn, Alan R.

              • RRP: $450.50
              • $450.50
              • In Stock At Supplier

              This book begins with a review of basic results in optimal search for a stationary target. Next it develops methods for computing optimal search plans involving multiple targets and multiple searchers with realistic operational constraints on search movement.

              ISBN 9783319268972
              Released NZ 14 Apr 2016
              Publisher Springer International Publish
              Interest Age General Audience
              Series International Series in Operations Research & Management Science
              Availability
              In stock at supplier; delivery usually 20-30 working days due to covid19 delays
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              Handbook of EOQ Inventory Problems: Stochastic and Deterministic Models and Applications
               

              Handbook of EOQ Inventory Problems: Stochastic and Deterministic Models and Applications (Trade Paperback / Paperback, Softcover reprint of the original 1st ed. 2014)

              Edited by Choi, Tsan-Ming

              • RRP: $369.99
              • $369.99
              • In Stock At Supplier

              This book explores deterministic and stochastic EOQ-model based problems and applications, presenting technical analyses of single-echelon EOQ model based inventory problems, and applications of the EOQ model for multi-echelon supply chain inventory analysis.

              ISBN 9781489993540
              Released NZ 26 Feb 2014
              Publisher Springer Us
              Interest Age General Audience
              Series International Series in Operations Research & Management Science
              Availability
              In stock at supplier; delivery usually 20-30 working days due to covid19 delays
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              Computational Intelligence in Logistics and Supply Chain Management
               

              Computational Intelligence in Logistics and Supply Chain Management (Hardback, 1st ed. 2017)

              By Hanne, Thomas; Dornberger, Rolf

              • RRP: $401.99
              • $401.99
              • In Stock At Supplier

              This book deals with complex problems in the fields of logistics and supply chain management and discusses advanced methods, especially from the field of computational intelligence (CI), for solving them.

              ISBN 9783319407203
              Released NZ 9 Aug 2016
              Publisher Springer International Publish
              Interest Age General Audience
              Series International Series in Operations Research & Management Science
              Availability
              In stock at supplier; delivery usually 20-30 working days due to covid19 delays
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              Advances in Managing Humanitarian Operations
               

              Advances in Managing Humanitarian Operations (Hardback, 1st ed. 2016)

              Edited by Zobel, Christopher W.; Altay, Nezih; Haselkorn, Mark P.

              • RRP: $353.50
              • $353.50
              • In Stock At Supplier

              This volume provides a survey of current research problems and results in humanitarian operations research. Additionally, it discusses existing applications of humanitarian operations research, and considers new research efforts that clearly extend existing research and applicati...ons.
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              ISBN 9783319244167
              Released NZ 28 Dec 2015
              Publisher Springer International Publish
              Interest Age General Audience
              Series International Series in Operations Research & Management Science
              Availability
              In stock at supplier; delivery usually 20-30 working days due to covid19 delays
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              Network Data Envelopment Analysis: Foundations and Extensions
               

              Network Data Envelopment Analysis: Foundations and Extensions (Hardback, 1st ed. 2017)

              By Kao, Chiang

              • RRP: $530.99
              • $530.99
              • In Stock At Supplier

              This book presents the underlying theory, model development, and applications of network Data Envelopment Analysis (DEA) in a systematic way. The field of network DEA extends and complements conventional DEA by considering not only inputs and outputs when measuring system efficie...ncy, but also the internal structure of the system being analyzed. By analyzing the efficiency of individual internal components, and more particularly by studying the effects of relationships among components which are modeled and implemented by means of various network structures, the network DEA approach is able to help identify and manage the specific components that contribute inefficiencies into the overall systems. This relatively new approach comprises an important analytical tool based on mathematical programming techniques, with valuable implications to production and operations management. The existing models for measuring the efficiency of systems of specific network structures are also discussed, and the relationships between the system and component efficiencies are explored. This book should be able to inspire new research and new applications based on the current state of the art. Performance evaluation is an important task in management, and is needed to (i) better understand the past accomplishments of an organization and (ii) plan for its future development. However, this task becomes rather challenging when multiple performance metrics are involved. DEA is a powerful tool to cope with such issues. For systems or operations composed of interrelated processes, managers need to know how the performances of the various processes evaluated and how they are aggregated to form the overall performance of the system. This book provides an advanced exposition on performance evaluation of systems with network structures. It explores the network nature of most production and operation systems, and explains why network analyses are necessary.
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              ISBN 9783319317168
              Released NZ 30 Aug 2016
              Publisher Springer International Publish
              Interest Age 19+ years
              Series International Series in Operations Research & Management Science
              Availability
              In stock at supplier; delivery usually 20-30 working days due to covid19 delays
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